Business Programs
Build the business skills you need to turn your passion into a successful beauty and wellness career. Our Business Certificate Programs provide practical training in areas such as marketing, financial management, customer relations, leadership, operations, and professional responsibility, giving you the knowledge and confidence to launch, manage, and grow your business.
BUSINESS CERTIFICATE PROGRAMS
Our Business Certificate Programs provide education in essential areas of business management, leadership, customer service, and day-to-day operations. Designed for aspiring entrepreneurs, independent professionals, salon and spa owners, and beauty industry professionals looking to advance their careers, these programs focus on real-world business skills that can be applied immediately.
Please reach out for more information on schedule, timeline and pricing.
All business certificate programs can be either in-person or virtual online.
-
Health & Safety
Develop an understanding of workplace health and safety practices, sanitation, risk awareness, emergency procedures, and creating a safe environment for clients, students, and team members.
Ethics & Responsibility
Explore professional ethics, confidentiality, client respect, responsible business practices, professional boundaries, and the importance of maintaining integrity within the beauty and wellness industry.
-
Sales & Marketing
Learn the fundamentals of attracting clients, promoting services, building a strong brand, creating effective marketing strategies, and developing sales techniques that support business growth.
Manu & Graphic Creation
Learn how to create visual identity, colour palettes, and brand voice. Introduce software assistance and strategic placement and pricing columns to highlight high-margin items.
Start-Up Fundamentals
This foundational course provides aspiring entrepreneurs with the essential knowledge and tools to start, manage, and grow a successful business. Learn the fundamentals of business planning, marketing, budgeting, pricing, client relations, and day-to-day operations.
-
Inventory & Financial Management
Build practical knowledge of inventory control, purchasing, product management, budgeting, expense tracking, pricing, cash flow, and financial decision-making.
Facilities Management
Learn the fundamentals of managing a professional beauty or wellness environment, including organization, maintenance, equipment, supplies, cleanliness, safety, workflow, and operational efficiency.
-
Customer Relations
Learn how to create exceptional client experiences through effective communication, professionalism, service recovery, relationship building, client retention, and handling challenging situations.
Human Resource Basics
Gain an introduction to recruiting, onboarding, training, workplace communication, performance expectations, team development, scheduling, and creating a positive professional culture.
FLEXIBLE LEARNING
Our programs are available through hybrid and in-person learning, combining theory with practical, hands-on training designed to build technical skills and professional confidence.
Kits and program manuals are included where indicated.
Looking to expand your skills? Ask us about combining programs and bundling to save.
Ottawa Valley Academy
Learn the Craft. Build the Business.
Let’s Connect
Whether you're interested in one of our education programs, business consulting services, or simply have a question, we'd love to hear from you. Fill out the form below and our team will get back to you.